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Support : FAQ : Installation Issues
Assistance with DIGIPICS installs and uninstalls.
All FAQ Categories
 After I ran the program, I have a directory called digipics. Why?
The program will create a directory to store all of your digital photographs. You can choose this location in the Options menu. This location is setup when you run DIGIPICS for the first time.
How do I download DIGIPICS?
Use the links provided here to get to the Download section. You will need a valid e-mail address to download the software. Choose the appropiate version. A box will come up asking where to save the file to. Save it to a place that you can remember, like c:\program files. Once the download is complete, click Start, Run and type in: c:\LOCATION\digipics_full.exe where LOCATION is the directory you saved the file to. DIGIPICS install should now run.
See Also: Why do you need my e-mail address in the download area?
I click to start the DIGIPICS install but the install for XYZ program loads. What is going on?
XYZ program (any software program) has left behind temporary files that are interfering with the DIGIPICS install. Remove all temporary files from C:\windows\temp and C:\temp. Try the install again.
I get the message that I am using Large fonts. How do I change this?
DIGIPICS works best with small fonts installed. If things do not look oriented properly on screen, then try to use small fonts. Change them by right clicking on the desktop area then click Properties. Click the tab Settings, then change Large fonts to Small fonts. Note you may need your Windows disk/CD to finish.
I purchased the Full version but the Old version keeps coming up.
This fix is very easy. Please uninstall the old version then install the new, full version. Click Start, Control Panel, Add/Remove Programs - then choose DIGIPICS to uninstall. Then double click the downloaded, full DIGIPICS and once the install completes the full version will be ready to be used.
Why do you need my e-mail address in the download area?
This software is constantly being upgraded and revised. We want you to have the latest copy, therefore, you will occasionally receive an e-mail from DIGIPICS telling you when major version changes are available. Your address will never be sold nor distributed. Guaranteed. Read our Privacy Statement.
Similar FAQs -- Similar results but from a different category.
Does the evaluation version expire?
No. The evaluation version does not expire. However, all of the consumer or commercial features are not available.
I get a DLL error.
The DIGIPICS install has failed. Please reinstall DIGIPICS.
I Get An Error Stating I Need mswinsck.ocx Installed. Now What?
Please download the full DIGIPICS install. This will register all the files you need. Users with slow connections, or brave users on NT may try this technique. Download the mswinsck File here: mswinsck.ocx. Shift-Click the Previous link and Save it to your C:\windows\system or C:\windows\system32 directory. Click Start, Run and type in: C:\windows\system\regsrv32.exe C:\windows\system\mswinsck.ocx. (On NT, type C:\windows\system32\regsvr32.exe C:\windows\system32\mswinsck.ocx). You should receive a pop-up message stating the DllRegisterServer succeeded. If you have any problems, send support an email.
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